Privacy Policy

We only collect information that is necessary to provide and improve our services.

We use your information to:

• Process and fulfill food orders
• Communicate order updates (e.g. order confirmation, ready for collection, delivery status)
• Provide customer support
• Improve platform performance and user experience
• Prevent fraud and abuse
• Comply with legal and regulatory obligations

We do not sell your personal information.

We may share your information only when necessary:

• With participating food vendors to prepare and fulfill your order
• With delivery partners (where delivery is selected)
• With service providers who support our platform (e.g. hosting, messaging, analytics)
• When required by law or legal process

All third parties are required to handle your data securely and lawfully.

Kasi Flavors uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site usage and performance

You can control or disable cookies through your browser settings. Some features may not work correctly if cookies are disabled.

• Your data is stored securely using industry-standard practices
• We take reasonable technical and organizational measures to protect your information
• No system is 100% secure, but we actively work to prevent unauthorized access, loss, or misuse

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal, accounting, or reporting requirements
• Resolve disputes or enforce agreements

Under South African law, you have the right to:

• Access your personal information
• Request correction or deletion of your information
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

Kasi Flavors is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes indicates acceptance of the updated policy.